About Us
Our Featured
Timely Feedback
Experienced in the industry, solutions and complete information can be provided quickly. Help middlemen quickly respond to customers.
Quality Assurance
On the basis of the original Japanese quality control standards, to maximize the satisfaction of customer customization needs.
After-sales Service
Unlike other factories, the sale is complete. We will track customer usage to ensure smooth follow-up use.
About Our Business
ABOUT OCTFLAVOR
OCTFLAVOR is a construction machinery service company dedicated to providing customers with high-quality product and engineering solutions.
We treat every customer as a treasure and do our best to improve the quality of service. Each of our customers is a long-term cooperation friend. They trust us, are willing to become partners with us, and hope that we can participate in their business. Our service scope is not only to provide relevant products in the machinery industry for customers, but also to provide engineering solutions based on customers’ engineering construction conditions.
We and our customers are not only business relationships but also friends standing on the same front. The product and engineering solutions we provide to our customers have helped customers win many engineering projects. Customers also prefer to let us purchase a complete list of products they need on their behalf.
We believe that by providing customers with high-quality supply chain services, our experience in the construction machinery industry will become more and more abundant, and we will be able to provide better solutions for customers. Of course, our existing skills and strength are sufficient to meet most needs. The average unit price of the engineering projects handled by us is US$500,000, and the unit price of the purchased equipment ranges from US$30,000 to US$250,000.
Hope you can choose us as your reliable supplier. I believe our service will not disappoint you.
How we provide services
Except for our own productions, based on the accumulation in the construction machinery industry, we have established good cooperative relations with many suppliers. At the same time, we also selected several high-quality suppliers that meet the needs of different customers through screening. When customers need products produced by these factories, we can quickly provide information to help customers gain first-mover advantages.
In addition, we attach great importance to the unexpected needs of customers. Usually, collect and organize relevant product information within 24 hours to obtain detailed content of products that meet customer requirements. After communicating with customers in detail about the working environment, help customers choose suitable products and suppliers.
HOW IS THE AFTER-SALES
We will send the installation and use tutorial files of the equipment after the order is confirmed.
If the customer has his own installation and maintenance team, we will arrange online installation training, and instruct the workers to install and explain the precautions until the workers fully grasp them.
In addition to the services listed in the warranty terms, we will also remind customers of the cycle and frequency of spare parts replacement based on experience, so that customers can grasp the operation of the equipment.
Our Values
Customer first
Provide the best service to customers.
Pursuit of excellence
Innovation, competition, perseverance.
Teamwork
Mobilize employee’s talent, work closely together, achieve goals.
Integrity development
The foundation of the company, winning the market with faith.
People-oriented
The driving force of business management and growth.